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ALICORP WELCOMES YOU TO ITS SUPPLIERS PORTAL B2M

In ALICORP we are committed to growing together with each of our suppliers, and we are convinced that the way to achieve this goal involves using technologies and commercial practices that simplify the process of doing business. One of these innovative tools is eBIZ's B2M. Therefore, active suppliers in the operations of any of our companies must use it.

LOGIN TO B2M

¿WHAT FEATURES ARE AVAILABLE ON OUR PORTAL?

CHECK THE STATUS OF THE INVOICE AND THE DETAILS OF YOUR PAYMENTS

DOWNLOAD YOUR WITHHOLDING TAX RECEIPTS

PRE-REGISTER YOU INVOICES

VIEW YOUR GUIDES AND SERVICE CONFIRMATIONS

Within our platform you will find quick guides and tutorials to perform each of these actions.

LOGIN TO B2M

¿Do you need additional guidance to use B2M?

WHATSAPP:
954614850
eBIZ
HELP DESK
CHAT
REGISTER FOR
TRAINING
PHONE:
+51 5183360

Do you have any additional questions about the status
of your invoices and payments?

If you want to know more details about the process of attention from pre-registration to payment, click on the following link as part of your induction:

SERVICE DESK PLATFORM

Provider training on the payment process

If you require more details about the process from pre-registration to payment, click on the following link as part of your induction:

ALICORP REFERENCE MATERIAL

KEY INFORMATION

  1. Service Desk Platform registration form
  2. Update your contact details and bank details to ensure
  3. Schedule for receipt of electronic invoices
  4. paymentCronograma de recepción de facturas electrónicas 2022

FREQUENTLY ASKED QUESTIONS

  1. How can I get my credentials to access B2M?
    If you do not have credentials to access the platform, you must send an email to eBIZ: soluciones@ebizlatin.com. Once the team has validated the information, you must send all the data required by eBIZ within 24 hours.
  2. How to ensure my pre-registration?
    You must send the invoices to the corresponding mailboxes and you must pre-register within 7 business days from the invoice’s emision date in hopes to avoid receiving an observation (if you receive an observation, the register will not proceed nor will the payment) and being accounted in the correct way (Getting the ERP document.)
  3. How to ensure my invoice payment in the timely manner?
    Your pre-register must be done due 7 business days from the invoice being emited. Take in account, the payment term will be considered from the invoce’s pre-register date in B2M (Suppliers platform).
  4. How do I validate the accounting entry of my invoice?
    You can enter B2M then you should go to “Comprobantes de pago” to later go to “Contabilizados”. If your invoice has an observation o payment delay, you should create a ticket in Mesa de Servicios platform to receive more information and get a solution. You can access the platform with this link: https://mesadeservicioalicorp.com
  5. The puchase or service order does not appear on the B2M platform. What should I do?
    Please create a ticket in Mesa de Ayuda platform:
    https://mesadeservicioalicorp.com
  6. I have identified a discrepancy between the invoiced amount and the published amount in B2M. Who should I contact?
    Please create a ticket in Mesa de Ayuda platform: https://mesadeservicioalicorp.com
  7. I face some issues when using B2M. Who should I contact to?
    If you are facing issues or problems when using the platform, you must send an email to soluciones@ebizlatin.com
  8. How do I use Mesa de Servicios platform?
    You can access the platform by this link: https://mesadeservicioalicorp.com
    The platform is a ticket system, if you want to make inquiry about your invoices status, you must generate a ticket. You can make inquiry for up to 3 invoices for each generated ticket.
    We have a tutorial video with the step by step guide to use the platform. We invite you to check the video: https://www.youtube.com/watch?v=P-ovhMal5mk
    We also have a PDF manual that shows the step by step:https://www.alicorp.com.pe/media/PDF/Manual-de-plataforma-de-Mesa-de-Servicios.pdf
    The maximum ticket attention time is 2 business days, but it could be extended depending on the complexity of the inquiry since there are cases that must be delivered to other areas to get a better solution.
  9. How do I get my credentials to access Mesa de Servicios ticket system?
    If you don’t have credentials to access the platform yet, you must first enter this link:https://ticketing.bpm.alicorp.com.pe/networking/registro-contacto-proveedor-alc.html
    You will receive your credentials within 2 business days at maximum.
  10. How do I recover my password to access the Mesa de Servicios platform?
    If you do not remember your password or you face an issue when loging in, try resetting your password with this link:
    https://ticketing.bpm.alicorp.com.pe/networking/WebFormV2.jsp?sid=fa72ca4a8a964617a7465aef36ddb70d&cid=661225854&oid=71b197b163ce434aa89f7b133c326fd3&0.3159978898528172The only obligatory field is the email you registered when you first generated your credentials. The new credentials will be delivered to the registered email adress inmediately.

    Do not forget to personalize your credentials later.

MANTENTE INFORMADO DE TODO LO QUE IMPORTA SOBRE #TRANFORMACIÓNDIGITAL EN

  • POLÍTICAS
  • MÁS CONTENIDO

Avenida Arica 785, Breña
Lima 15083, Perú

Atención a clientes – Mesa de ayuda
soluciones@ebizlatin.com
Teléfono: +(511) 5183360

contacto@ebizlatin.com
Teléfono: +(511) 5183360

Horario de atención:
Lunes a viernes de 8:00 a 18:00 GMT-5
Sábados de 9:00 a 12:00 GMT-5

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